Gerry O'Sullivan

The image above is from a role-played demonstration and is not a real case.

Based on Gerry O'Sullivan's recently published book
‘The Mediator’s Toolkit:
Formulating and Asking Questions for Successful Outcomes’
training is now available both as an online course using Zoom and

in a video self-study format.

All online courses include filmed mediation scenarios demonstrating the theory of formulating and asking questions that will create a shift in the thinking of parties in conflict mediation.

Mediation Questions Training Webinars


The live online course over four half-days takes place over Zoom. Click on the link below for more information.

Mediation Questions Training Webinars

The video self-study options include a 75 minute follow-up live group Q&A session with author and trainer, Gerry O’Sullivan, where you get live support based on the application of your learning to your mediation processes.


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The Mediator's Toolkit Buy on Amazon

"... a wonderful, well-researched, fascinating and practical toolkit for mediators. It is a terrific read... one you will relish and be grateful for."
Kenneth Cloke, mediator and author of The Dance of Opposites. California.

"... stands out among all teaching, self-help and learning books for mediators ... because it touches the part of a mediator’s art which most professionals only reach through sweat and blood during many mediations."
Irena Vanenkova, international mediator, Moscow

"... this is a must have book. O’Sullivan’s examples and cases are reflective of a mediator’s reality making the toolkit a valuable book to keep on the desk."
Juan Diaz-Prinz, United States Institute of Peace

"... provides mediators with a clear conceptual framework to structure their questioning, clearly sets out the theoretical and psychological underpinnings to these techniques ...an invaluable resource."
James South, Managing Director CEDR, London